Simplifying complex processes and experiences for start-ups
Most recently Senior Product Designer @ Embroker • Fintech and Insurtech • Located in Alameda, CA
Simplifying complex processes and experiences for start-ups
Most recently Senior Product Designer @ Embroker • Fintech and Insurtech • Located in Alameda, CA
Simplifying complex processes and experiences for start-ups
Most recently Senior Product Designer @ Embroker • Fintech and Insurtech • Located in Alameda, CA
Featured Work
Featured Work
Featured Work
Skills
UX Design
UI Design
Web Design
Interaction Design
Responsive Design
Design Systems
UX Design
UI Design
Web Design
Interaction Design
Responsive Design
Design Systems
Prototyping
Variables
Information Architecture
Accessibility
Systems Thinking
Prototyping
Variables
Information Architecture
Accessibility
Systems Thinking
UX Research
Usability Testing
Collaboration
UX Writing
UX Research
Usability Testing
Collaboration
UX Writing
Tech Stack
Experience
Senior Product Designer
Nov 2023 - May 2025
Lead end-to-end product design for B2C tools and experiences. Collaborated with cross-functional teams to launch features that improved application start rates by 28%. Mentored junior designers and helped scale our design system after launching our rebranded marketing website.
Embroker
Remote
Senior Product Designer
Nov 2023 - May 2025
Lead end-to-end product design for B2C tools and experiences. Collaborated with cross-functional teams to launch features that improved application start rates by 28%. Mentored junior designers and helped scale our design system after launching our rebranded marketing website.
Embroker
Remote
Senior Product Designer
Nov 2023 - May 2025
Lead end-to-end product design for B2C tools and experiences. Collaborated with cross-functional teams to launch features that improved application start rates by 28%. Mentored junior designers and helped scale our design system after launching our rebranded marketing website.
Embroker
Remote
Senior Product Designer
Nov 2023 - May 2025
Lead end-to-end product design for B2C tools and experiences. Collaborated with cross-functional teams to launch features that improved application start rates by 28%. Mentored junior designers and helped scale our design system after launching our rebranded marketing website.
Embroker
Remote
Senior Product Designer
Apr 2021 – Sept 2023
Owned the design of Clearcover's first web based claims experience, reducing cycle times by 15% and call center traffic by 33%. Introduced AI-powered claims assistance to 3rd party claims experiences to improve storytelling during claims reporting. Partnered with our mobile app team to deliver feature improvements to policy management and claims experiences.
Clearcover
Remote
Senior Product Designer
Apr 2021 – Sept 2023
Owned the design of Clearcover's first web based claims experience, reducing cycle times by 15% and call center traffic by 33%. Introduced AI-powered claims assistance to 3rd party claims experiences to improve storytelling during claims reporting. Partnered with our mobile app team to deliver feature improvements to policy management and claims experiences.
Clearcover
Remote
Senior Product Designer
Apr 2021 – Sept 2023
Owned the design of Clearcover's first web based claims experience, reducing cycle times by 15% and call center traffic by 33%. Introduced AI-powered claims assistance to 3rd party claims experiences to improve storytelling during claims reporting. Partnered with our mobile app team to deliver feature improvements to policy management and claims experiences.
Clearcover
Remote
Senior Product Designer
Apr 2021 – Sept 2023
Owned the design of Clearcover's first web based claims experience, reducing cycle times by 15% and call center traffic by 33%. Introduced AI-powered claims assistance to 3rd party claims experiences to improve storytelling during claims reporting. Partnered with our mobile app team to deliver feature improvements to policy management and claims experiences.
Clearcover
Remote
UX Designer
Jun 2020 - Apr 2021
Designed education focused coverage recommendations to boost quote purchase rates. Improvements to our application experience led to an all time high quote completion rate of 62.2%. Championed accessibility across web and mobile experiences to acheive AAA compliance and simplified digital self-service experiences.
Allstate
Remote
UX Designer
Jun 2020 - Apr 2021
Designed education focused coverage recommendations to boost quote purchase rates. Improvements to our application experience led to an all time high quote completion rate of 62.2%. Championed accessibility across web and mobile experiences to acheive AAA compliance and simplified digital self-service experiences.
Allstate
Remote
UX Designer
Jun 2020 - Apr 2021
Designed education focused coverage recommendations to boost quote purchase rates. Improvements to our application experience led to an all time high quote completion rate of 62.2%. Championed accessibility across web and mobile experiences to acheive AAA compliance and simplified digital self-service experiences.
Allstate
Remote
UX Designer
Jun 2020 - Apr 2021
Designed education focused coverage recommendations to boost quote purchase rates. Improvements to our application experience led to an all time high quote completion rate of 62.2%. Championed accessibility across web and mobile experiences to acheive AAA compliance and simplified digital self-service experiences.
Allstate
Remote
UX Designer
Apr 2018 - Jun 2020
Served as interim design manager during merger with Allstate design team. Collaborated across product, engineering, and content to ship high-quality digital experiences. Partnered with research on quoting and onboarding flows, directly improving user satisfaction and reducing drop-off rates.
Esurance
San Francisco, CA
UX Designer
Apr 2018 - Jun 2020
Served as interim design manager during merger with Allstate design team. Collaborated across product, engineering, and content to ship high-quality digital experiences. Partnered with research on quoting and onboarding flows, directly improving user satisfaction and reducing drop-off rates.
Esurance
San Francisco, CA
UX Designer
Apr 2018 - Jun 2020
Served as interim design manager during merger with Allstate design team. Collaborated across product, engineering, and content to ship high-quality digital experiences. Partnered with research on quoting and onboarding flows, directly improving user satisfaction and reducing drop-off rates.
Esurance
San Francisco, CA
UX Designer
Apr 2018 - Jun 2020
Served as interim design manager during merger with Allstate design team. Collaborated across product, engineering, and content to ship high-quality digital experiences. Partnered with research on quoting and onboarding flows, directly improving user satisfaction and reducing drop-off rates.
Esurance
San Francisco, CA
User Interface Engineer Associate
Jul 2016 - Jun 2020
Redesigned loan management tools to improve engagement rates, simplify workflows, and increase customer satisfaction. Created component libraries and design system to accelerate team velocity and maintain consistency. Developed no-code demo of our suite for use at major industry conferences and tradeshows. Led UX ceremonies and trained junior designers, enhancing design maturity.
Freddie Mac
McLean, VA
User Interface Engineer Associate
Jul 2016 - Jun 2020
Redesigned loan management tools to improve engagement rates, simplify workflows, and increase customer satisfaction. Created component libraries and design system to accelerate team velocity and maintain consistency. Developed no-code demo of our suite for use at major industry conferences and tradeshows. Led UX ceremonies and trained junior designers, enhancing design maturity.
Freddie Mac
McLean, VA
User Interface Engineer Associate
Jul 2016 - Jun 2020
Redesigned loan management tools to improve engagement rates, simplify workflows, and increase customer satisfaction. Created component libraries and design system to accelerate team velocity and maintain consistency. Developed no-code demo of our suite for use at major industry conferences and tradeshows. Led UX ceremonies and trained junior designers, enhancing design maturity.
Freddie Mac
McLean, VA
User Interface Engineer Associate
Jul 2016 - Jun 2020
Redesigned loan management tools to improve engagement rates, simplify workflows, and increase customer satisfaction. Created component libraries and design system to accelerate team velocity and maintain consistency. Developed no-code demo of our suite for use at major industry conferences and tradeshows. Led UX ceremonies and trained junior designers, enhancing design maturity.
Freddie Mac
McLean, VA
Kind words from others
Matt Hay
UX Design Leader
"Tom is an exceptional designer and a great problem solver. He listens to the needs of others and asks all the right questions to move projects along. He brings a human-centered perspective and establishes clear measures of success driven by data."
Ericka Harris
Product & Design Executive
"Tom is a design leader who champions user-centric innovation and strategic collaboration. His work is anchored in scalable, intuitive design systems that elevate product experiences while fostering cross-functional alignment."
Kevin Philpott
Head of Product Design
"One of the best Design leaders I have ever had the pleasure of working with. He’s the Swiss Army knife of UX."
Lisa Pylypenko
Product Marketing Manager
"Tom is the kind of designer you can trust to nail a project. He always brought this awesome mix of creativity, structure, and solid product thinking that really made an impact."
Matt Hay
UX Design Leader
"Tom is an exceptional designer and a great problem solver. He listens to the needs of others and asks all the right questions to move projects along. He brings a human-centered perspective and establishes clear measures of success driven by data."
Daniel Williams
Senior Product Designer
"Tom possesses an innate aesthetic sensibility and exemplifies what it means to be an expert in design thinking practices. His approach is always user-centric, ensuring that the solutions he develops are visually stunning and functionally intuitive."
Ericka Harris
Product & Design Executive
"Tom is a design leader who champions user-centric innovation and strategic collaboration. His work is anchored in scalable, intuitive design systems that elevate product experiences while fostering cross-functional alignment."
Kevin Philpott
Head of Product Design
"One of the best Design leaders I have ever had the pleasure of working with. He’s the Swiss Army knife of UX."
Lisa Pylypenko
Product Marketing Manager
"Tom is the kind of designer you can trust to nail a project. He always brought this awesome mix of creativity, structure, and solid product thinking that really made an impact."
Matt Hay
UX Design Leader
"Tom is an exceptional designer and a great problem solver. He listens to the needs of others and asks all the right questions to move projects along. He brings a human-centered perspective and establishes clear measures of success driven by data."
Daniel Williams
Senior Product Designer
"Tom possesses an innate aesthetic sensibility and exemplifies what it means to be an expert in design thinking practices. His approach is always user-centric, ensuring that the solutions he develops are visually stunning and functionally intuitive."
